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When more than 5,000 members across 8 countries are counting on you to help them acquire new customers, your platform must be state of the art. This article features Welink, a France based provider …
Leaders don’t rest. They innovate. We’re pleased to share the story of how Italy’s #1 marketplace, Subito, is leveraging advanced call tracking features from iovox to ensure they …
Major industries like customer support, sales, and real estate are exploring conversational intelligence to improve customer satisfaction and guide customers along their buyer journey via …
Want to learn how to deploy conversational AI?Deploying conversational artificial intelligence (AI) can help you manage and automate any customer interaction using Natural Language Processing (NLP…
How is conversational AI different from basic bots?The key differentiator of conversational AI from traditional chatbots is the use of NLU (Natural Language Understanding) and other humanlike …
Chatbot vs conversational AI: What’s the difference?While they may seem like the same thing, there are significant differences between the two technologies. This includes differences in …
What is a conversational AI?If you’re only thinking about chatbots, voice assistants, and automated email responders, think again.From providing interactive customer support to nurturing…
We recently hosted a webinar titled: “How To Make Your Online Marketplace Stand Out from the crowd.” Wyem Dardouri the Product Evangelist at iovox and James Gray, the Director of Global …
The “call to action” (CTA) buttonCountless blogs have been written about how to best optimize conversions of CTA buttons. Whether the advice has been to use specific colors, words…
In our everyday lives, we make purchasing decisions for a variety of reasons. Maybe it’s a healthy choice at lunch because you have health-related goals you’re aiming for, and just like …
Whether you are well traveled or have never left your hometown, chances are you’ve been to an outdoor marketplace. No matter if the vendors are selling produce, handmade clothing or souvenirs…
Remember Blockbuster Video? The iconic American video rental store where you could browse racks of movies and take one home? Faster and cheaper broadband, combined with entrepreneurial ingenuity, …
We’ve all heard the phrase “fit for purpose”, right? The concept is that we don’t use screwdrivers when we need to hammer a nail. Technically, the screwdriver could probably …
Running a successful business in a highly competitive market is hard work. But when you’re in the auto industry, mastering the speed and execution with which you respond to car buyer leads can…
The internet has transformed most business models, but perhaps none greater than the Yellow Pages. What seems like a bygone era, those valuable directories, where our “fingers did the walking&…
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