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Marketing in insurance poses a unique set of challenges because of the complex value proposition and intangible benefits of insurance products.But that’s not all.As an insurance provider, …
With a sophisticated call analytics and tracking solution, you can determine which keyword, marketing campaign, or marketing channel results in most insurance policy sales.It also gives you a …
A well-planned marketing strategy can do wonders for your insurance business.From improving brand awareness to increasing sales, the right marketing can skyrocket the growth of your insurance …
Call transcription is the key to unlocking real-time insights that can elevate your business.Call transcription tools take customer phone call recordings, turn them into written text, and deliver …
Call transcription software will let you record, transcribe, and store customer or conference call conversations on the fly.But which call transcription software should you use?There are a host …
Call center agents are often flooded with thousands of customer phone calls every day.With so many incoming calls and different customer queries, trying to analyze every phone conversation right…
Se souvenir de tous les détails des conversations avec les clients est une tâche impossible, et parfois vous devez avoir accès aux interactions passées avec les clients.…
Remembering every detail of customer conversations is an impossible task, and sometimes you need access to past client interactions.That’s where call transcription comes in handy.…
Les appels ne permettent pas seulement d’établir des relations avec les clients.Ils constituent une source abondante d’informations précieuses sur les besoins des clients…
Calls aren’t just about building relationships with customers.They’re a rich source of valuable insight into customer needs, agent productivity, and growth opportunities.With call …
For the longest time, businesses have relied heavily on Google Analytics to monitor website visitors and user behavior.But its uncontested reign is suffering some turbulence.Many quality …
Grâce à l'analyse de la parole et du texte, les entreprises peuvent facilement améliorer leur rendement opérationnel.Comment ?En générant de nouveaux …
With speech and text analytics, businesses can easily improve their operating performance.How?By boosting revenue or creating a better user experience when customers call for support.And you, …
Les analyses vocales et de la parole sont aujourd'hui très en vogue dans les entreprises orientées vers le client !Les entreprises utilisent ces technologies pour améliorer …
Voice and speech analytics are all the hype amongst customer-facing companies today!Businesses use these technologies to improve agent performance, boost sales, optimize customer engagement, …
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