Toll-Free Intelligence

Improve Your Toll-Free Numbers With New Call Intelligence

Integrate iovox Insights with your toll-free number and uncover new opportunities from every call.

Increase Call Sampling to
100% Coverage

Toll-free numbers are the foundation for most revenue and support opportunities. Identify and resolve issues, or reward top performers, with triggered alerts based on your custom-defined rules.

Uncover New Revenue and Service Opportunities

A phone call is a vital piece of data. Automatically analyze and flag every call that indicates an intent to purchase or a customer’s interest in exploring additional services from your company.

Enhance Decision Making with a Complete Set of Facts

At iovox, we believe “Better Data. Better Results” and it’s true. With a comprehensive view of data on every call, you can make well-founded and informed decisions.

The Issue?

Missed Opportunities.

Most businesses are unaware of how they are represented on the phone or how many opportunities they miss daily. Believe it or not, this was a real call (names changed for privacy)!

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TRANSCRIPT

RECEIVER 03:56: Yeah, I’m sorry Paul. OK I have to leave you here because I have a customer, I have to leave OK, but I will call you back.

CALLER 04:04: I’m ready to pay cash.

RECEIVER 04:09: Yes, yes. I’m interested to help you out, but as I said, uh, I got your information. I will get back to you. OK, as soon as possible.

CALLER 04:10: Yeah. Yeah, uh huh.

RECEIVER 04:21: Thank you.

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Comment ça marche ?

Good news! No need to change your current toll-free number.

And there’s no complicated integration.
You can get started in 2 simple steps:

  1. Our team will assist in getting access to your current call recordings (inbound or outbound), or if you prefer, you can port your toll free number to iovox. We will collaborate with you to define the rules and criteria that you want to track.
  2. iovox will process your calls through its Insights analytics tool.

Gain a holistic view of your call performance, automated insights, and actionable recommendations—streamlining decision-making and driving continuous improvement across your organization.

AI-Powered Call Summarization

Unlock Conversation Potential

Our system distills conversations into concise and insightful summaries, providing you with key details and actionable next steps.

Features:

  • Instant Overview: Capture brief yet comprehensive call summaries
  • Participant Identification
  • Action Item Extraction
  • Key Topic Breakdown
  • Appointment Tracking
  • Custom Insights: Extract specific valuable information unique to your needs

Save time, enhance customer follow-through, and gain deeper insights that turn calls into growth opportunities.

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Call Analysis & Interaction

AI-Powered Conversation Detective

Uncover hidden insights with iovox’s AI-driven query system. Interrogate call data like chatting with a knowledgeable assistant.

  • Natural Language Queries: Ask in plain English
  • Contextual Understanding: Our AI interprets the nuances of every conversation
  • Deep Data Extraction: Explore specific aspects of the call, from objections to sentiment
  • Real-time Insights: Instantly surface key details
  • Customizable Focus: Tailor insights to align with your business objectives

AI-powered Action Center

Your Call Performance Command Center

Key Features:

  • Action Item Tracker: Keep your team on track with an intuitive task management system ensuring follow-ups and next steps are never missed.
  • AI-Driven Improvement Suggestions: Leverage iovox’s AI-powered recommendations to continuously enhance operational efficiency, and business outcomes.
  • Team Performance Monitoring: Get insights into individual and team performance, allowing you to recognize top performers and pinpoint areas that require coaching or improvement.

Turn call data into actionable intelligence. With iovox’s AI Insights Suite, you’re not just monitoring – you’re mastering communication excellence.

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Ready to transform your phone data into actionable insights?

Veuillez sélectionner une option:

Contactez-nous

Envoyez-nous un message et une personne de notre équipe vous contactera dès que possible.
Ou appelez-nous au +33 1 84 88 46 40

Sujet*:

En pratique...

If your business is like many others, you may be surprised to discover what’s happening on your calls and how many opportunities are missed due to a lack of training. This new call intelligence from iovox transforms conversations into actionable data helping you improve operations and make better decisions.

Here are a few reviews from customers who have greatly benefited from iovox.

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We had a customer tell a cash paying buyer to “get a pencil” to take down the name and number of the salesperson who was away for 2 weeks.

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Ad Agency
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Insights is phenomenal. It’s so accurate and it’s on all our calls not just the ones I have time to listen to.

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Auto Customer
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We had no idea our team wasn’t following our script guidelines.

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Real Estate Customer
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Really? Those results surprise me.

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Auto Customer

Vidéos d'instructions pour iovox Insights

Vous souhaitez en savoir plus sur le fonctionnement de l'IA conversationnelle sur la plateforme iovox ? Assurez-vous de consulter notre série de vidéos pédagogiques sur Insights :

Setup
Regarder la vidéo

Configuration

Advanced Options
Regarder la vidéo

Options avancées

Analytics
Regarder la vidéo

Analyses

There’s much more to iovox than Toll-Free

Lorsqu’il s’agit de convertir un appel professionnel ordinaire en données précieuses, iovox est le nom auquel il faut se fier. Utilisé par des marques de premier plan dans plus de 30 pays, iovox fournit son expertise aux clients et comment tirer le meilleur parti de leurs données d’appels.

Découvrez plus de fonctionnalités Call Tracking

Contact our team today for 25% OFF

Veuillez sélectionner une option:

Contactez-nous

Envoyez-nous un message et une personne de notre équipe vous contactera dès que possible.
Ou appelez-nous au +33 1 84 88 46 40

Sujet*: